Resetting the Bluetooth Device Firmware (see note)

This can also happen with other Bluetooth keyboards, or even non-standard keyboards.


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OS X supports a narrower range of standard keyboards during startup than it does when all the drivers load for OS X later in the process. Email yours to mac macworld.

Mac cannot reply to email with troubleshooting advice nor can we publish answers to every question. Note: When you purchase something after clicking links in our articles, we may earn a small commission. If a failure to register clicks is the problem for the trackpad not working on your Mac, you can disable Force Click.

How you do this depends on whether or not your MacBook has a detachable battery. If both the keyboard and trackpad are not working, your MacBook is nothing more than a monitor, albeit a very pretty one.

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You can use a Bluetooth or wireless mouse or keyboard, but if you wanted to do that you could have just bought an iMac instead. Property List plist files are used to store user preference files related to software. Deleting them will reset your keyboard and trackpad back to factory settings.

Before you go ahead and do this, you should backup your Mac using the Time Machine in case anything goes wrong.

Shut down or Restart with keyboard shortcut

If problems with the keyboard and trackpad have recently appeared you can restore your Mac to a previous date using the Time Machine. The issue could be due to a recent system change and a restore can repair it.

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This method will require you to have Time Machine set up to backup data to a storage device. How To.

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Blog How To News. Hit Return or Enter to search. MacBook keyboard and trackpad not working? Try these troubleshooting tips.

Igor Degtiarenko. Writer and blogger at MacPaw, curious just about everything.

Use the compressed air to spray the keyboard in a left-to-right motion. Rotate your MacBook onto to its right side and spray the keyboard again, from left-to-right.

Mac keyboard shortcuts

Repeat with the MacBook rotated to its left side. Check for updates Is your system up-to-date? Delete recent apps Is the problem a recent one? You can delete applications manually in one of two ways: using the Launchpad and the Finder. Deleting apps using the Launchpad Click on Launchpad icon. Position the pointer over the app you want to get rid of and press and hold until all the icons start to jiggle.

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Hit the Delete button. Deleting apps using the Finder In the Finder, click on Applications. Find the app that you want to delete and drag it from the Applications folder to the Trash.